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Training and Education

Training Resources

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Total Training Solutions (TTS) is your source for high quality webinars and recorded training programs.  The program selection is unsurpassed and the choices include everything from compliance to customer service.  The live webinars are very easy to attend and the recorded programs give you the flexibility to watch them when it is most convenient. 

National speakers can now be heard right at your bank when you register for a webinar from TTS.  Click the link to see the list of training programs now available.

Click here for more information.

 

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Bankers Training & Certification Center offers NBA members proven training in a variety of formats to meet specific needs — all at a special discount. Our comprehensive library has over 450 titles covering topics such as: Compliance, Front Line, Security & Fraud, Customer Service, Sales, Management, Lending, Desktop Software, and more.

Training delivery formats from BTCC include video, DVD, print, intranet and online training. Online and intranet training solutions also offer robust administrative tracking abilities that simplify compliance reporting and deliver relevant, consistent training to all your employees. Discover how you can have effective, proven training delivered directly to your bank!

Click here for more information.

 

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Bankers Training Network

Bankers Training Network is literally the missing pieces in your training puzzle. It offers endless capabilities tied into a network of dedicated training professionals and product developers. All available to fill any missing piece you need to implement your
training solutions.

http://www.califprofdevel.com/bindex.html

 

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EDUCATION

 

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ABA Stonier National Graduate School of Banking

The new ABA Stonier National Graduate School
of Banking, the preeminent executive management school for the financial services industry, is
designed to develop leaders who are able to
compete in the 21st century.

The primary objectives of the school are
to provide you with the knowledge and
skills to recognize and solve executive management problems and to implement solutions.

With an industry undergoing such rapid change,
highly developed leadership skills are required
to meet the challenges and rapid changes
occurring in the industry.

Click here for more information

 

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Graduate School of Banking at Colorado

Multiple Dates Available

 

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Nevada Bankers Association is offering multiple delivery methods of Continuing Education in 2009 under our BankersED link.

We will be providing more live Webinars targeted to a more advanced audience in addition to new programs for our
current members.

Whether you are looking to supplement your current education plan or trying to save expenses, what better way to obtain high quality education and save money?

 

Tele-Web Seminars (Webinars) offer the opportunity to participate in Live Presentations and have Real-Time interaction with the seminar speaker(s).

Handout materials are available in
digital format.

You will be provided with a Telephone Number and PIN assigned specifically to them to access the call and
track participation

LEARN MORE...

 

CD-Roms are recordings of the Live
Tele-Web seminars.

All associated materials are provided on
the cd-rom.

This format allows you to add the course to your existing library of continuing education at your bank.

LEARN MORE...

 

Downloadable Audio (Podcast).

Take advantage of downloading your education to your computer and MP3 player.

You can listen to your seminar and follow along with the PowerPoint presentation in note-taking format. LEARN MORE....

 

Online Seminars are live Tele-Web Seminars that have been recorded and then put into a format to watch at your convenience.

Based on hectic schedules and having adequate coverage at the bank at all times, this method of delivery for Continuing Education had become very popular for
many reasons.

The program can be viewed at any time with 24 hour availability. You can watch a portion of the program and come back and pick up where you left off!

You also have the advantage of being able to review the program at will in case you need a refresher. Anyone at your branch can access the program from a computer using the login and password

LEARN MORE....

 

2009 WEBINARS

 

JUNE 2009

 

One of the most challenging areas in financial reporting is the assessment of other than temporary impairment (OTTI).

In today's environment, even determining the fair value in accordance with FASB Statement 157, Fair Value Measurements, has been difficult. As a result, FASB issued three FASB Staff Positions (FSP).

The first provides guidance on determining fair value when there is no active market or where the price inputs being used represent distressed sales.

The second amends the other-than-temporary impairment guidance for debt securities.

The third requires more frequent disclosures of fair value for public companies.

This webinar will cover the mechanics of applying the OTTI literature. Join this webinar to learn about the details and how to prepare.

  • Foreclosure Alternatives

    Webinar
    June 16, 2009
    11:30am - 12:30pm Pacific Time

    The act of foreclosing on a home can be time consuming, expensive, and make for bad press.

There are some options that a lender may consider to save time, energy and preserve a client base.

This one hour seminar looks at some alternatives to the foreclosure process.

Building off of Basic Underwriting 1, this class continues to teach the assessment of risk in a loan.

Various income types, debt structure, asset verification, and a review of both credit reports and credit scores are all included in this class.

Everyone is talking about Social Media, but there is a lot of confusion around how to successfully implement a program that truly brings value to your customers and your organization. How do you sell the idea internally?

What are the legal ramifications? What are some best practices in managing a program, and what level of internal resources would this require?

During this live, 90-minute Webcast, you will hear from a bank marketer and PR expert, and learn from their experience in successfully integrating a social media strategy into the marketing mix.

Gain actionable ideas specific to the banking industry, understand the importance of setting rules of engagement for your organization, while meeting strict regulatory requirements.

Making Home Affordable is part of President Obama's comprehensive strategy to get the housing
market back on track.

Through the Making Home Affordable Program, up to 9 million American families may be eligible to refinance or modify their loans to a payment that is affordable now and into the future.

This seminar will review the structure of the plans, the key players, and basic guidelines.

Foreclosures of secured property are on the rise.

Creditors are revisiting the cumbersome and costly process of foreclosing on various types of collateral.

This program provides a real world guide to the processes and pitfalls of foreclosing secured property.

This session allows the bank to begin Call Report training with the less complex Operational Schedules that are prepared using information from the General Ledger.

This session provides an overview of the card processing industry, focusing on the several ways a card transaction could be originated, and then moves to the downstream processing.

This is not your father's Mortgage Market.

The changes in this segment of banking are profound. From appraisal valuations to underwriting to secondary markets to private mortgage insurance; the Sub-prime and Jumbo markets are in flux with constantly changing rules.

Today's mortgage market has been buffeted by many ill winds: foreclosures, dropping values, exotic mortgage products, and collapsed sales markets.

The Federal Government's response to this crisis, the Homeowner Affordability and Stability Plan, will have a major impact.

These programs are designed to boost the economy and assist 7-9 million homeowners.

Tax returns can provide a significant source of information once you understand the format, content and purpose of the many forms and
schedules.

This session helps consumer and commercial lenders better understand and use tax returns to improve the quality of loan decisions.

Frequently loan accounting personnel do not attend Call Report seminars.

The Treasury Department recently detailed plans to spend up to $1 trillion in public and private funds to acquire "legacy toxic assets" from banks and other financial institutions.

The vast new program will acquire pools of residential and commercial real estate loans and mortgage-backed securities in the hope stimulating lending and allowing banks to raise private capital.

The Treasury Department is providing a substantial amount of the equity to do these deals and the FDIC is providing loan guarantees to investors.

These plans have the potential to impact banks and financial institutions of every size. This program explores how the process will work, how to identify eligible loans and securities for sale, how the pricing mechanism will work, and working with the FDIC and Treasury.

Everyone is talking about Social Media, but there is a lot of confusion around how to successfully implement a program that truly brings value to your customers and your organization. How do you sell the idea internally?

What are the legal ramifications? What are some best practices in managing a program, and what level of internal resources would this require?

During this live, 90-minute Webcast, you will hear from a bank marketer and PR expert, and learn from their experience in successfully integrating a social media strategy into the marketing mix.

Gain actionable ideas specific to the banking industry, understand the importance of setting rules of engagement for your organization, while meeting strict regulatory requirements.

U. S. troops deployed around the globe protect the freedoms of U.S. citizens and help people of other countries secure the same freedoms we hold dear.

On Memorial Day, our nation honors these men and women in uniform.  As bankers we have the opportunity to offer programs and services that will directly benefit our soldiers and we gladly support our troops.

But, we also have obligations to follow and compliance requirements we must meet that affect what we do for our military personnel and their families. 

During this live two-hour presentation, our panel of speakers will review compliance requirements for banks serving military customers – including members of the National Guard.

Learn how you can best support the troops by ensuring they receive the legal protections allowed by SCRA and that your institution is fully compliant with this law and other laws. Register today and get your questions answered by the experts.

Part 2 - Currency Transaction Reports

Are you looking for a break from doing recurring training on CTR form completion?

Here's your chance! If your institution registers for this webinar, you can train your entire frontline over the next 30 days.

If you purchase the On-demand Webinar, you can train staff and new hires for months to come.

It's a fast paced session where an experienced BSA trainer explains the current version of Form 104, noting what information is required and how it could be useful to both bank and law enforcement.

Questions are encouraged before and during the program.

This session reviews the major points of these rules and what you need to know to effectively support a card program.

Additionally, the session will discuss exception processing: charge backs, debit adjustments, provisional credit, pre-arbitration, arbitration, how to evaluate whether to go to arbitration or simply write it off on your G/L.

    Webinar
    June 29, 2009
    11:30am - 1:30pm Pacific Time

Cash flow pays back debt! Learn how to determine, use, interpret and analyze a business borrower’s cash flow for better loan decisions.

This two-hour, live telephone briefing will provide you with a comprehensive overview of  the significant changes to Reg Z which were approved by the Federal Reserve Board on May 8.

These regulatory amendments will revise the disclosure requirements for mortgage loans under Regulation Z and will become effective on July 30, 2009. The briefing will also include a roundup of other pending regulatory issues affecting mortgage lending, and provide an overview of the increasing consumer claims against financial institutions.

The Federal Reserve Board recently approved regulations that finalize regulations to implement legislative changes enacted under the Housing and Economic Recovery Act of 2008. These amendments to TILA, known as the Mortgage Disclosure Improvement Act of 2008 (MDIA), require creditors to make early disclosures no later than three business days after receiving a consumer's application for a dwelling-secured, closed-end loan, and ensure that consummation occurs only on or after the seventh business day following the delivery or mailing of these disclosures.

The new rules set forth redisclosure requirements based on tolerances for accuracy, and creditors must provide consumers with corrections to be received on or before the third business day prior to consummation of the transaction.

 

The primary goals of any financial institution are to be of service and to generate income. Financial institutions accomplish these goals by providing effective customer service to increase profits - and by reducing losses caused by internal and external sources.

Frontline personnel - tellers, customer service representatives, new accounts specialists and safety deposit personnel - are routinely approached with perhaps 80% of all the opportunities for a fraud loss.

Yet these employees are often put into a customer-contact environment with minimal training.

Every crime requires the offender to achieve access. If your institution restricts or denies access, it restricts or denies the crime.

Frontline personnel are in THE best position to question a transaction or stop a loss - a loss that may occur today or thirty years from now. "Fraud prevention" should not be a separate function - it should be integrated into every business unit's daily operations.

To be truly effective, an institution's required Security Program must contain a strategic training component.

The fraud prevention suggestions offered during this presentation reinforce industry-standard policies and procedures that should be the foundation of the institution's Security Program.

Ineffective or non-existent training often promotes a preventable criminal act. Training employees about effective fraud prevention procedures is one of the most cost-effective security techniques available.

 

JULY 2009

Among other items, the revisions changed the requirements for delivering an early TIL disclosure.

The revised regulation was published on July 30, 2008. On the same day the revised regulations were published, Congress passed the Mortgage Disclosure Improvement Act (MDIA).

The MDIA rules change the changes to the early disclosure requirements. The revised rules that govern early TIL disclosures are effective on
July 30, 2009. It is all quite confusing.

That is why we have scheduled a webinar on this topic.

This two-hour webinar covers the revisions to the early TIL disclosure requirements and the revisions to the revisions.

Have you ever read your bank’s promissory note, security agreements or mortgage/deed of trust?

Most bankers would have to admit the answer is: NO.

This new series was developed by a banker who has been teaching loan documentation nationwide for 32 years.

Taught at a basic level (for bankers, not lawyers), the instructor will lead participants through all sections of the various required loan documents.

The purpose is to create a deeper understanding of why certain documents are required plus the significance of various sections and verbose language (often referred to as “boilerplate”).

A working knowledge, with a focus on the risk management aspects of each document, is the goal. Being able to explain document content will add much to customer relationships.

Okay, you are experienced and work diligently at staying current on BSA/AML developments.

However, you know you have a training requirement that can't be satisfied with "home study." Good, this is the training session for you.

This is our annual update session where Ken delivers a current copy of Pegasus' BSA/AML manual, but focuses his comments only on recent developments and common compliance problems.

You and the experienced members of your staff get a detailed manual and the information you need at a cost and in a time frame that have your economics in mind.

This new, fast-paced seminar has been designed specifically to provide relevant, up-to-date and practical information to help commercial lending personnel create enforceable liens and other necessary documentation.

It covers everything you need to know about loan documentation in support of commercial loan decisions.

Both new and experienced personnel will find this program to be informative and filled with useful and effective loan documentation principles and
practices.

By banker request we have expanded this program to two sessions.

You may attend either or both sessions.

This new, fast-paced seminar has been designed specifically to provide relevant, up-to-date and practical information to help commercial lending personnel create enforceable liens and other necessary documentation.

It covers everything you need to know about loan documentation in support of commercial loan decisions. Both new and experienced personnel will find this program to be informative and filled with useful and effective loan documentation principles and practices.

By banker request we have expanded this program to two sessions.

You may attend either or both sessions.

The Institute of Certified BankersTM(ICB)
is dedicated to promoting the highest
standards of performance and ethics
within the financial services industry.

This webinar has been approved for 2.5 CRCM credits.

Big changes are in store for real estate lenders at the beginning of next year.

HUD has made significant changes to RESPA, including a brand-new GFE and HUD-1.

The GFE in particular looks nothing like the form you're presently using, and consequently your processes will be changing dramatically.

In addition, there are some new definitions and provisions, some of which are effective right now.

Is your computer system about to become your next liability by the misuse of computers in the workplace?

One hundred and one romantic emails between a county clerk and his girlfriend were deemed to be "public records" and were released to the press.

Busted by your Blackberry? A federal court decided that electronic calendars are discoverable records, even though they contain personal/family information along with work appointments.

E-discovery reveals evidence of harassment, discrimination, defamation and more. Yet, employees also sue when the employer improperly intercepts electronic messages they claim were "private."

Employers need to be aware of the issues of use, misuse, and rights to properly monitor and control the electronic system. Learn the current issues, legal trends and practical pointers for your electronic operations.

Have you ever read your bank’s promissory note, security agreements or mortgage/deed of trust?

Most bankers would have to admit the answer is: NO.

This new series was developed by a banker who has been teaching loan documentation nationwide for 32 years. Taught at a basic level (for bankers, not lawyers), the instructor will lead participants through all sections of the various required loan documents.

The purpose is to create a deeper understanding of why certain documents are required plus the significance of various sections and verbose language (often referred to as “boilerplate”).

A working knowledge, with a focus on the risk management aspects of each document, is the goal. Being able to explain document content will add much to customer relationships.

All financial institutions are required to have a Liquidity Contingency Plan in place to be enacted in the event of a liquidity crisis.

The development and maintenance of this plan has been stagnant for the last several years because of the strong economy we were in.

Today, however, is entirely different. Bank's balance sheets are being stressed as never before. And liquidity, long a subsection of the Asset Liability Management Policy, has been brought to the forefront.

Being a notary public is a responsibility assumed by many financial institution employees.

Unfortunately, most do not understand the personal liability assumed when agreeing to serve in this capacity.

This two hour webinar is designed to assist notaries with issues that are unique to the financial industry. This session is a way to make sure your team knows their responsibilities as well as basic laws, liability and reviews various notarial acts.

The Institute of Certified BankersTM(ICB) is dedicated to promoting the highest standards of performance and ethics within the financial services industry.

This webinar has been approved for 2.5 CE credits.  

A must attend for those involved in training.

Spend two hours learning the trade secrets of successful training programs.

In the course of training over quarter of a million business people, ITS has honed in on how to produce successful programs that inform, entertain, and are retained.

Get tips on analyzing training needs ... designing or hiring training programs that fit your audience ... creating attention demanding visuals ... becoming a better presenter, and more.

Come ready to learn, and leave with the tools and enthusiasm needed to improve your current training program.

  • HMDA Revised Reporting Rules

    Webinar
    July 16, 2009
    11:30am - 1:30pm Pacific Time

    On October 20, 2008 the Federal Reserve Board published final rules to amend Regulation C (Home Mortgage Disclosure) to revise the rules for reporting price information on higher-priced loans.

The HMDA rules are being conformed to the definition of ''higher-priced mortgage loan'' adopted by the Board under Regulation Z (Truth in Lending) in July of 2008.

Under the final rule, a lender will report the spread between the loan's APR and a survey based estimate of APRs currently offered on prime mortgage loans of a comparable type if the spread is equal to or greater than 1.5 percentage points for a first-lien loan (or 3.5 percentage points for a subordinate-lien loan).

The final rule is effective October 1, 2009.

Compliance is mandatory for loan applications taken on and after that date and loans that close on and after January 1, 2010 (regardless of their application dates).

This new web seminar has been developed to meet the needs of bankers who wish to improve their capacity to grow as professionals by gaining an understanding and appreciation of "what, why and how" a bank works.

Understanding basic principles will better prepare each banker to meet the challenges facing the financial services industry now and in the change filled future.

Drawing on the presenter's more than 20 years experience in both leading community banks and teaching bankers, the program will provide the most up-to-date information and perspectives to enable participants to better deal with the contemporary issues of customer service, sales, marketing and competition from other financial service providers.

The safe deposit area is a pit of hidden liability for your new or experienced Branch Manager, Auditor, Compliance and Security Officer or any safe deposit employee.

More and more successful attempts are being made nationwide to fraudulently or illegally enter a renter's safe deposit box.

Even though this is more than 5 years ago, some of the FACT Act's provisions still have not been implemented.

But that doesn't necessarily mean you can ignore the requirements. You need to be prepared when they do come about.

Learn what to do now, and what to prepare for. Learn what the examiners will look for, as well. There are many tripwires in the FCRA - be sure to be prepared.

  • Business Continunity

    Webinar
    July 21, 2009
    11:30am - 1:30pm Pacific Time

    A Business Continuity Plan (BCP) is one of those "must have" plans mandated initially by GLBA and reinforced by various subsequent laws and regulatory guidance.

But it isn't enough just to have a plan, it needs to be functional and provide direction to ensure you can operate whether you are faced with a power outage, a gas leak, or loss of your facility.

The focus is to be on the "continuity of service" to your customers and community and the protection of your personnel, not just getting your computer systems up and running.

The regulators are serious when it comes to you having a comprehensive plan and updated the FFIEC Business Continuity Plan Handbook in March 2008 to address the requirements. The new handbook places emphasis on performing a business impact analysis, risk assessment, and developing a testing policy.

In addition, you need to have a written pandemic plan, which addresses a wide-spread influenza outbreak and the potential impact on the delivery of critical services. Over the last several years there have been threats of a pandemic flu; however, today with the H1N1 strain of flu (Swine Flu), there is increased focus and importance on your pandemic planning preparedness.

It isn't just a regulatory requirement, but a reality.

Some of our best and most profitable financial institution customers are legal entities.

Unfortunately, establishing relationships with business entities can be confusing, and if done incorrectly, they can become costly liabilities.

One of the most effective ways for a financial institution to protect itself from business entity liability is by obtaining a well-drafted, properly-executed resolution or similar authorization from the business.

Attend this webinar to know more about the ins and outs of resolutions and authorizations.

  • Auditing for Internal Fraud

    Webinar
    July 22, 2009
    11:30am - 1:30pm Pacific Time

    Companies with 100 or fewer employees are the most vulnerable to internal fraud.

The medial loss per fraud incident is $200,000.

Even though banking is a highly regulated and audited industry, banks are not exempt.

The Institute of Certified BankersTM(ICB) is
dedicated to promoting the highest standards of performance and ethics within the financial services industry.

This webinar has been approved for 2.5 CE credits.  

Any period of falling rates can be difficult for a banker in terms of managing the net interest margin.

But, a Fed Funds rate of .25% is something none of us have had to deal with in our careers and working through just that problem would be challenging by itself.

Add on the challenging economy, the sub-prime mortgage mess, and a real increase in non-performing loans and you truly do have the Perfect Storm.

Our session will describe the events leading up to this challenge then look at the ways banks are meeting this difficult environment through active management of Liquidity, Capital, and Loan Work-Outs. Please join us for this informative session.

Final amendments affect all banks that pay items presented against insufficient funds.

This webinar integrates the pending changes into a comprehensive review of the legal and compliance issues involved. It integrates "best practices" with specific legal requirements of Regulation DD. 

Final amendments to Regulation DD affect all banks that pay items presented against insufficient funds.  Periodic statement disclosures once required only by banks that "promote" overdrafts will be required for statement periods beginning after January 1, 2010. Acceptable methods for disclosing balances on automated systems will be strictly controlled.

This webinar integrates the pending changes into a comprehensive review of the legal and compliance issues involved in paying any item against insufficient funds. It integrates "best practices" with specific legal requirements of Regulation DD. Whether the bank's program for paying overdrafts is "formal" or "informal" this webinar gives attendees a chance to review their entire compliance mechanism much the same way they can expect their regulatory agency to review it.

Learn tools, tips and techniques guaranteed to be effective in dealing with past due accounts.

Role rate analysis, call volumes and contact rates will be covered in detail along with a discussion of personal bankruptcy.

This webinar focuses on evaluating key provisions in financial institution loan documents for loans that are in default.

In addition, you will learn important tips for strengthening the documents that you use in future loan transactions.

In the current economic environment, loan documents are being more carefully scrutinized. Learn how to evaluate and improve your documents.

  • Motivating and Managing the Teller Line

    Webinar
    July 28, 2009
    11:30am - 1:30pm Pacific Time

    This fast-paced, all inclusive workshop covers every aspect of succeeding at leading your tellers to excellence.

Think it's time to shape your tellers into Sales and Service Stars? Want to see more enthusiasm, ready to put an end to balancing problems, want to develop extraordinary service providers and want to see more adherence to audit and regulatory issues?

This is the workshop for you and your teller supervisors! We will explore what motivation is about and what to do when it's missing!

If you want to know what it takes to increase productivity and morale and decrease problems, complaining and whining, this is the program for you!

The Institute of Certified BankersTM(ICB) is
dedicated to promoting the highest standards of performance and ethics within the
financial services industry.

This webinar has been approved for 2.5 CLBB credits.

Loan policies vary considerably among financial institutions because each institution has its own distinct product mix and tolerance for risk.

Therefore, an effective loan policy must be tailored for the specific institution.

That's why an institution can't just copy the loan policy manual from the financial institution down the street.

And, loan policies must be reviewed and revised on a periodic basis as the institution's circumstances change.

This webcast seminar will help an institution create effective loan policies with special emphasis on the FDIC Manual of Examination Policies, the Interagency Guidelines for Real Estate Lending Policies, and the Interagency Guidelines Establishing Standards for Safety and Soundness.

  • Problem Loans - Part 2: Commercial

    Webinar
    July 31, 2009
    11:30am - 1:30pm Pacific Time

    In this era of aggressive regulatory exams, it is important to professionally manage "special assets".

Impaired assets are having a devastating effect on bank's earnings and balance sheets.

Commercial Real Estate exposure has been a major contributor to the downturn in bank performance.

Early recognition of problem loans is key to the successful resolution of these credits.


 

AUGUST 2009

This new web seminar has been developed to meet the needs of bankers who wish to improve their capacity to grow as professionals by gaining an understanding and appreciation of "what, why and how" a bank works.

Understanding basic principles will better prepare each banker to meet the challenges facing the financial services industry now and in the change-filled future.

Drawing on the presenter's more than 20 years experience in both leading community banks and teaching bankers, the program will provide the most up-to-date  information and perspectives to enable participants to better deal with the contemporary issues of customer service, sales, marketing and competition from other financial service providers.

In this two hour workshop, let an ITS trainer help you learn how to contend with burnout, gossip, unprofessional behavior, employee and customer conflicts, and poor attitudes.

Managers will learn how to get the frontline teaming instead of steaming, choosing actions instead of reacting, choosing a good attitude to avoid burnout, making gossip only familiar tabloid fodder, and resolving conflicts instead of letting them lead to explosions.

  • Home Valuation Code of Conduct

    Webinar
    August 5, 2009
    8:00am - 9:00am Pacific Time

    As of May 1st 2009, FNMA/FHLMC requires that all lenders selling loans to them adhere to the new Home Valuation Code of Conduct.

As with many of the regulations put in place by the Secondary Market, this will quickly become standard procedure within the industry. Join J.T. Turner, Trainer and Consultant, for an overview of the new regulations, their impact on lenders, and the latest updates to the Code.

As of April 1 2009, FNMA requires that sellers send a new added form with all loans sold to them. This form, 1004MC, places an added burden on the appraiser and lender. A brief overview of the form and its content will be reviewed in this webinar.

Converting collateral to cash is full of pitfalls in both the repossession of the collateral and the process of disposition.

This program covers the various remedies and best practices available to secured lenders.

  • In Search of More Deposits: Don't Forget the Compliance Requirements

    Webinar
    August 11, 2009
    8:00am - 10:00am     Pacific Time

    There are a host of rules that cover the deposit and operations side of the financial institution, ones that require a thorough understanding of when they apply, what they mean, as well as the penalties for noncompliance.

There are also some new developments in this area, including overdrafts, EFTs, and cross-border transactions. Learn what these rules are, where to find them, and about the requirements.

The Institute of Certified BankersTM(ICB) is dedicated to promoting the highest standards of performance and ethics within the financial services industry.

This webinar has been approved for 2.5 CLBB credits.

The collection process is fraught with potential liability. Debtors who can't or aren't willing to pay their obligations are looking for ways to get out of paying their obligations.

Making a mistake in the collection process can mean the loss of rights to go after the debtor and the collateral. This webcast seminar will address all legal issues involved in the collection process.

If you are planning on earning the prestigious
Certified Regulatory Compliance Manager (CRCM) designation from the Institute of Certified Bankers,
this course is a comprehensive and convenient
way to prepare.

This eight-week online course will use the ABA Reference Guide to Regulatory Compliance.
Each week, you will read one section from the
manual and complete quizzes to test your
knowledge. Instant feedback will help you decide
what topics you need to focus on.

There will be a discussion board for each
week's assignments so you can ask questions
from a qualified mentor as well as review and
discuss other student 's questions and comments.

The course will remain open until the completion
of the Certified Regulatory Compliance Manager (CRCM) exam, so if you decide to sit for the exam
you can continue to practice with the quizzes
and exams.

  • Check Holds

    Webinar
    August 18, 2009
    8:00am - 10:00am Pacific Time

The Institute of Certified BankersTM(ICB) is dedicated to promoting the highest standards of performance and ethics within the financial services industry.

This webinar has been approved for 2.5 CBT, CCSR, & CPB credits.

Has your financial institution taken losses due to counterfeit checks, check kiting or other check frauds?

Did losses occur because your staff did not know how to properly apply holds on customer deposits?

In banking today, with the multitude of regulations and laws requiring compliance on a daily basis, the Expedited Funds Availability Act (Regulation CC) is one of the most misunderstood regulations that can impact both the retail and commercial sides of a financial institution.

A financial institution risks significant financial liability for improperly placing holds on deposits. On the other hand, if used properly, Regulation CC is one of the financial institution's best protections from check fraud losses.

The Institute of Certified BankersTM(ICB) is dedicated to promoting the highest standards of performance and ethics within the financial services industry.

This webinar has been approved for 2.5 CFMP & CRCM credits.

With everything else going on in the financial services industry, more than ever it is important that your advertising and marketing efforts are effective.

But in the rush to attract new business and keep the clients you have, compliance requirements can be easily be missed or ignored. Is your marketing department communicating with your compliance staff?

This session will help. What can you say in advertisements?

What do you have to say? What can you not say?

There are many different sets of rules that govern these questions, and more are on the way. How about your promotional efforts - contacting prospects and customers to let them know what you have available?

As the compliance environment changes and becomes more complex, you have to stay on top of all the rules and regulations. This session can help.

The Institute of Certified BankersTM(ICB) is dedicated to promoting the highest standards of performance and ethics within the financial services industry.

This webinar has been approved for 2.5 CE credits.

As the industry goes through troubled times, proper valuation of collateral is critical.

Yet most people reviewing appraisals have never been properly trained in how to review this critical information.

The Institute of Certified BankersTM(ICB) is dedicated to promoting the highest standards of performance and ethics within the financial services industry.

This webinar has been approved for 2.5 CE credits.

Retention and management of records is more complicated than just deciding what to keep and for how long.

In what form should records be kept? Should we keep more than what the regulations require? If so, what?

What about possible litigation needs? Examiner expectations must be met, of course, but other parties, such as law enforcement, auditors, and of course your customers, to name just a few, may require access to information, as well.

To manage an effective program in a cost-effective manner, compliance professionals must rely on information from a broad range of resources within the organization. Records management is the point of convergence of these resources, which is why effective and reliable records management must be part of your Compliance Program.

 

 




 

   

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